Privacy Policy

Effective Date: 7th July 2025

At The Mind, Body Soul Edit (“we”, “us”, “our”), we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store and disclose your personal information, and how you can access or correct it.

1. What We Collect

We may collect personal information such as:

Your name, email address and contact details (e.g. when subscribing to our newsletter, requesting resources, or booking a service)

Payment information (processed securely through third-party providers such as Stripe or PayPal)

Address, floor plans, or lifestyle insights (if relevant to a service you purchase)

Sensitive information such as health, wellness or spiritual preferences, but only with your consent

We only collect personal information necessary to provide you with our offerings and services.

2. How We Collect It

We collect personal information in ways including:

When you visit our website or interact with our content

When you sign up for a guide, newsletter, or service

When you make a purchase or submit information for a personalised consultation

Through email, contact forms, surveys or social media messaging

3. Why We Collect It

We collect and use your personal information to:

Provide and personalise our services (e.g. energy readings, Feng Shui analyses)

Send you updates, offers and supportive content (only with your consent)

Respond to your enquiries and customer service needs

Improve our content, website experience and service delivery

Comply with legal obligations

4. Direct Marketing

We may use your information to send you wellness insights, updates, or offers that we think you’ll find valuable. You can unsubscribe at any time by clicking the link in our emails or by contacting us directly.

5. Disclosure of Personal Information

We do not sell or rent your personal information. It may be shared with:

Trusted third-party service providers (e.g. website hosting, email platforms, payment processors) solely to help deliver our services

Legal or regulatory authorities when required by law

All third parties are required to keep your information confidential and secure.

6. Data Security

We take reasonable steps to ensure your personal information is stored safely and protected from misuse, interference, loss, unauthorised access, modification or disclosure. Electronic data is stored in secure cloud-based platforms.

7. Cookies & Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand usage patterns and improve our offerings. You can disable cookies through your browser settings if you prefer.

8. Access & Correction

You have the right to request access to the personal information we hold about you and request corrections if necessary.

To request access or correction, contact:

support@themindbodysouledit.com

9. Overseas Disclosure

Some service providers we use may store or process data overseas (e.g. email systems, scheduling tools). Where this occurs, we take reasonable steps to ensure those providers comply with Australian privacy laws.

10. Changes to This Policy

We may update this policy occasionally to reflect changes in law or service offerings. Updated versions will be posted on our website with the revised date.

11. Concerns & Contact

If you have a question, complaint or concern about how we handle your information, please contact us:

support@themindbodysouledit.com

www.themindbodysouleedit.com

If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.